In an effort to combat fraud, the Social Security Administration (SSA) is implementing a new set of security improvements, particularly for phone-based claims.
Here’s what you should know about how these changes may impact you if you’re one of the millions who currently receive Social Security benefits or want to do so in the near future.
The SSA formally introduced a number of revised fraud prevention initiatives on April 14.
As more people rely on telephone-based services to file or administer their benefits, these improvements are intended to modernize services and guard against growing fraud threats.
In addition to enhancing security, this new approach makes the procedure easier for anyone with mobility or accessibility issues.
All claims can now be filed over the phone, but with improved security measures.
The application of pattern-detection technology is among the most significant improvements. Now, SSA accounts will be watched for odd or suspicious activities.
Before proceeding with your claim, you could be requested to personally confirm your identity if something unusual occurs.
This additional technological layer increases security and makes it more difficult for scammers to evade detection. It all comes down to utilizing data to thwart any dangers before they do harm.
Acting Commissioner Leland Dudek stated that the SSA prioritizes accessibility as much as security.
Everyone, but notably those who depend on phone services because of disabilities or transportation challenges, should find it easier to handle their benefits, according to the agency.
The SSA is creating more flexible and user-friendly choices by permitting the filing of all claim categories over the phone.
This covers Social Security Disability Insurance (SSDI), Medicare, Retirement, Survivors, Auxiliary (spouse or child), and Supplemental Security Income (SSI) claims.
The SSA is making significant investments in its system rather than only making adjustments. To satisfy increasing demand and make sure the infrastructure can support the increasing number of users, a total of $16.5 million is being invested in the modernization initiative.
The timing of these upgrades couldn’t be better, as over 70 million Americans get Social Security benefits each month, and the agency receives 4.5 million calls each month.
Even while only about 70,000 of those calls are reported as suspicious, when fraud is involved, even a small fraction can lead to serious issues.
On the other hand, a safer system and more alternatives for managing your benefits will be advantageous to you. The goal of these solutions is to increase your access to services while protecting your money and data.
The SSA’s decision to strike a balance between increased accessibility and fraud prevention demonstrates a definite drive toward modernization.
The agency is trying to stay ahead of the curve while safeguarding one of the most important programs in the country with new technology, enhanced security, and increased public flexibility.
Source: wbza