Millions of Americans depend on Social Security to cover essential expenses, so any change to the program can be concerning. Now, under the leadership of Elon Musk, the Department of Government Efficiency (DOGE) is pushing for a major shift in how beneficiaries verify their identities. These changes are meant to fight fraud, but they could create serious difficulties for retirees and others who rely on these benefits.
No More Phone Calls for Verification
One of the biggest changes involves removing the option to verify identity over the phone. Right now, people can call the Social Security Administration (SSA) to apply for benefits or update their direct deposit information. However, under the new rule, most beneficiaries will no longer have this option.
Instead, they will need to apply online or visit a Social Security office in person. While this may sound simple for some, many seniors and disabled individuals may struggle with the transition.
Kathleen Romig, a Social Security policy expert, warns that online enrollment requires uploading a photo ID, which could be a problem for people who lack the right technology.
“Not everyone has a smartphone or access to the internet. Some people don’t even have a valid ID because they no longer drive,” Romig explained.
For those who have difficulty traveling, this change could make applying for benefits much more complicated.
How This Change Affects Social Security Beneficiaries
Currently, retirees, survivors, and family members can claim Social Security benefits by calling 1-800-772-1213. But from April 14, most of these applications must be done online or in person.
However, after strong criticism from advocates, the SSA confirmed that the new rule will not apply to:
- Disability insurance
- Medicare
- Supplemental Security Income (SSI)
This means that people in these categories can still apply over the phone. But retirees and those seeking survivor benefits will have no choice but to use the new system.
Concerns Over Access and Long Wait Times
Nancy Altman, president of Social Security Works, believes this policy change will create unnecessary challenges.
“This will force people to go online or visit field offices, which can be hours away for those in rural areas. For people with mobility issues, this is especially difficult,” she said.
Survivor benefits are another area of concern. Since there is no online application for this program, grieving families will have to visit a Social Security office in person. This added burden could make an already difficult time even more stressful.
What You Can Do Now
With the new rule taking effect soon, here’s what Social Security beneficiaries should do to prepare:
- Set up an online Social Security account: If you haven’t done this yet, visit the SSA website and create an account. This will help streamline future applications and updates.
- Make sure you have a valid ID: Since photo identification is now required for online verification, ensure that your ID is up to date.
- Locate the nearest SSA office: If applying online isn’t an option for you, find out where your closest Social Security office is located and prepare for a possible visit.
- Seek assistance if needed: If you have trouble navigating the online system, consider asking a family member, friend, or local advocacy group for help.
Final Thoughts
This Social Security rule change is aimed at reducing fraud, but it may also make life harder for those who depend on these benefits. While some groups are exempt from the new policy, retirees and their families will need to adjust to the new application process. With the changes taking effect in April, it’s important to plan ahead and ensure that you’re ready for the transition.
Disclaimer – Our team has carefully fact-checked this article to make sure it’s accurate and free from any misinformation. We’re dedicated to keeping our content honest and reliable for our readers.